Shipping Methods
The purchase of online items are subject to availability. After an online order has been submitted for purchase and payment has been placed the order cannot be revised. Orders are prepared during standard business days excluding Saturdays, Sundays and holidays.
Returns
Online items will be accepted for a refund of the purchase price when returned in original condition accompanied by the original receipt post marked 7 days from the date of item/s delivery. Products that have been damaged, used, altered or worn are non refundable. Refunds will be processed within 7-10 business days from the date of the receipt of the returned item/s. Refunds will be issued in the same format that payment was made. Please be advised shipping charges acquired at the time of purchase are non-refundable. Shipping labels, shipping charges and shipping insurance for returned item/s are the purchasers responsibility. Merchandise will not be reimbursed and no form of compensation will be issued in the event that return packages are lost, stolen, mishandled, or damaged. Please email info@kennethnicholson.us and include the return tracking for refund status inquires. Email replies will be sent in 1-2 business days.
Online purchase items cannot be exchanged at this time (please refer to the return policy for refunds).
Return Address
318 W. 9th St, Ste 302, Los Angeles, CA 90015